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Frequently Asked Questions
Orders
Products are shipped from Australia within one business day via Aus Post. Tracking details will be provided via email.
Foods and perishable goods are not eligible for refunds, and can not be returned. However, if you are unhappy with your order or products, please contact us within 30 days. Refunds are up to the discretion of our customer service team. Please contact us at support@asundhealth.com.au
Products
Our products are developed and manufactured in the UK by our trusted partners, Fulcrum Health, known for their commitment to scientific research and high-quality formulations.
Yes! Novisyn has been through internal testing and an external independant study. You an read about the study here.
Yes, our supplements are formulated for daily, long-term use and contain only carefully selected, bioavailable ingredients with no unnecessary fillers or additives. Please consult with your doctor before taking if you are pregnant, breastfeeding or taking medications.
While results may vary, most customers notice improvements in skin hydration and elasticity within 30 days, with optimal results achieved after 8-12 weeks of consistent use.
Yes! Our supplements are formulated to support both men and women who want to nourish their skin, hair, nails, and joints from within.
Liquid supplements offer superior absorption and bioavailability, meaning your body can absorb the nutrients more effectively and quickly compared to pills or powders.
No, our formulas are free from artificial colours, flavours, preservatives, and unnecessary fillers. We focus on minimal, clean formulations for maximum effectiveness.
Simply mix one sachet into water or juice once daily. It’s easy to include in your morning, midday, or evening routine.
Store your sachets in a cool, dry place, away from direct sunlight. No refrigeration is required.
We recommend consulting your healthcare provider before using our products if you are pregnant, breastfeeding, or taking medication.
Each product has a shelf life of 18-24 months.
It’s best to mix your supplement with cold or room temperature drinks to preserve the integrity of the active ingredients.
Simply continue with your regular routine the next day—consistency is key for the best results.
Ingredients
Biofermented Hyaluronic Acid is a plant-based form of HA that is more easily absorbed by the body compared to traditional sources, ensuring better hydration and joint support.
Vitamin C is essential for collagen production and helps protect the skin from oxidative stress, enhancing the effectiveness of our supplements.
Our supplements are free from gluten, dairy, egg, and soy.
Our supplements are well-tolerated, but some individuals may experience mild digestive discomfort initially. If symptoms persist, discontinue use and consult a healthcare professional.